Frequently Asked Questions about Delivery
+ Where do you deliver pastries?
We deliver our delicious pastries only in South Limburg and parts of Belgian Limburg. However, other products like chocolates, cookies, and items that do not require chilled transport can be delivered nationwide. Please refer to specific delivery information during the checkout process for detailed coverage areas.
+ When will my order be delivered?
If you order today, your delivery will be made tomorrow. Our pastries are specially made for you. Orders outside our delivery area will be handled by Post NL according to their delivery times. If you wish to pick up or have your order delivered on the same day, please contact us so that we can discuss the possibilities.
+ What are the delivery days and times?
We deliver from 5:00 PM to 8:00 PM from Wednesday to Sunday. For specific times outside this range, please contact us.
+ How can I check if my address falls within the delivery area?
Simply enter your postcode during the checkout process on our website to see if we deliver to your location.
+ Are there restrictions on the delivery area?
Currently, we only deliver within the mentioned areas. For other locations, please contact us.
+ What are the delivery charges?
Delivery charges start from €4.95 and vary depending on the delivery area. For specific information about delivery charges for your location, please check the rates during the checkout process on our website.
+ Is there a minimum order amount?
Yes, there is a minimum order amount for delivery. For Maastricht, the minimum order amount is €15. For other areas, the minimum order amount may vary. During checkout, you will be informed of the specific minimum order amount applicable to your delivery location.
+ Can I pick up my order?
Yes, it is possible to pick up your order during the opening hours of our store. Check our website for current opening hours. Select the "Pick up in-store" option during the checkout process, and we will ensure your delicious pastries are ready when you arrive.
+ Can I have an order delivered for someone else, for example, as a gift?
Yes, that is possible! During checkout, you can enter the delivery address of the person for whom the pastry is intended. Make sure the delivery address is within our delivery area, and we will ensure the order is delivered to the desired location.
If you have any other questions, feel free to contact us!